Returns

We have a 30-day return policy: you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging.

To start a return, contact us at ohmystand@gmail.com. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you received the wrong item, so that we can make it right.

Non-returnable items

Custom products (special orders or personalized items, such as covers with custom text) and sale items cannot be returned.

European Union 14-day cooling-off period

If the merchandise is shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification, under the conditions above.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved. If approved, you’ll be refunded on your original payment method within 10 business days.